GDPR Compliance

Learn about Tech SaraZ's commitment to GDPR compliance and how we protect your personal data in accordance with European data protection regulations.

GDPR Compliant
IT Act 2000
ISO 27001
Last Updated: August 2, 2025
Effective Date: May 25, 2018

GDPR Compliance Statement

Tech SaraZ is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This page outlines our commitment to data protection and explains how we handle your personal information in accordance with GDPR requirements.

Our Commitment: We are dedicated to maintaining the highest standards of data protection and ensuring that your rights under GDPR are fully respected and protected.

What is GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on May 25, 2018. It applies to all companies processing personal data of EU residents, regardless of where the company is located.

Individual Rights

Enhanced rights for individuals regarding their personal data, including access, rectification, erasure, and portability.

Data Security

Strict requirements for data security, breach notification, and implementing privacy by design and default.

Accountability

Organizations must demonstrate compliance and implement appropriate technical and organizational measures.

Our GDPR Compliance Framework

Legal Basis for Processing

We only process personal data when we have a valid legal basis under GDPR Article 6:

Consent (Article 6(1)(a))
  • • Marketing communications
  • • Newsletter subscriptions
  • • Cookie preferences
  • • Optional form fields
Contractual Necessity (Article 6(1)(b))
  • • Service delivery and support
  • • Project management
  • • Payment processing
  • • Account management
Legitimate Interest (Article 6(1)(f))
  • • Website analytics
  • • Fraud prevention
  • • System security
  • • Business communications
Legal Obligation (Article 6(1)(c))
  • • Tax and accounting records
  • • Regulatory compliance
  • • Legal proceedings
  • • Statutory reporting

Data Minimization Principles

We adhere to strict data minimization principles, ensuring we only collect and process data that is:

Adequate

Sufficient for the intended purpose

Relevant

Directly related to business needs

Limited

Not excessive for the purpose

Accurate

Up-to-date and correct

Technical and Organizational Measures

We implement comprehensive security measures to protect your personal data:

Technical Measures
Encryption

Data encrypted in transit (TLS 1.3) and at rest (AES-256)

Access Controls

Role-based access, multi-factor authentication, regular audits

Infrastructure Security

Secure cloud hosting, firewalls, intrusion detection

Data Backup

Regular encrypted backups with secure recovery procedures

Organizational Measures
Staff Training

Regular GDPR training for all employees handling personal data

Data Protection Policies

Comprehensive policies covering data handling and privacy

Incident Response

Clear procedures for identifying and responding to data breaches

Vendor Management

Due diligence and contracts ensuring third-party compliance

Your Rights Under GDPR

Enhanced Individual Rights

Right to Information (Articles 13 & 14)

Be informed about how your personal data is being used

  • • Clear privacy notices
  • • Purpose of data processing
  • • Legal basis for processing
  • • Retention periods
Right of Access (Article 15)

Request a copy of your personal data we hold

  • • Free first copy
  • • Machine-readable format
  • • Processing details included
  • • Response within 30 days
Right to Rectification (Article 16)

Have inaccurate personal data corrected

  • • Correction of errors
  • • Completion of incomplete data
  • • Free of charge
  • • Prompt implementation
Right to Erasure (Article 17)

Request deletion of your personal data ("Right to be Forgotten")

  • • No longer necessary for purpose
  • • Consent withdrawn
  • • Unlawfully processed
  • • Legal obligation to erase
Right to Restrict Processing (Article 18)

Limit how we use your personal data

  • • Accuracy disputes
  • • Unlawful processing claims
  • • Objection pending verification
  • • Legal claims defense
Right to Data Portability (Article 20)

Receive your data in a portable format

  • • Structured, machine-readable format
  • • Transfer to another controller
  • • Applies to automated processing
  • • Based on consent or contract
Right to Object (Article 21)

Object to processing based on legitimate interests

  • • Direct marketing (absolute right)
  • • Legitimate interest basis
  • • Public task performance
  • • Profiling and automated decisions
Rights Related to Automated Decision-making (Article 22)

Protection from automated decision-making including profiling

  • • Human intervention right
  • • Express opinion
  • • Contest the decision
  • • Explanation of logic involved

How to Exercise Your Rights

Request Process

Making a Request
  1. 1
    Contact Us: Email privacy@techsaraz.com or call +91 7760231920
  2. 2
    Verify Identity: Provide sufficient information to verify your identity
  3. 3
    Specify Request: Clearly state which right you wish to exercise
  4. 4
    Await Response: We'll respond within 30 days (extendable to 60 days for complex requests)
What We May Need
  • Identity Verification: Government-issued ID, proof of address
  • Account Information: Email address, phone number, account details
  • Specific Details: What data you're requesting or want deleted
  • Timeframe: Relevant dates or periods for your request
  • Authority: If acting on behalf of someone else, proof of authorization

Note: Some requests may require additional verification for security purposes. We may charge a reasonable fee for excessive or repetitive requests.

Data Breach Procedures

Our Commitment to Breach Response

In the unlikely event of a data breach, we have comprehensive procedures in place to protect your interests:

72h
Authority Notification

Report to relevant supervisory authority within 72 hours of becoming aware of the breach

Individual Notification

Notify affected individuals without undue delay if high risk to rights and freedoms

Mitigation Measures

Immediate action to contain breach and minimize impact on affected individuals

What We'll Tell You
  • • Nature of the breach and categories of data affected
  • • Likely consequences of the breach
  • • Measures taken or proposed to address the breach
  • • Contact point for more information
  • • Recommendations for protecting yourself

International Data Transfers

While Tech SaraZ is based in India, we may transfer your personal data internationally. We ensure appropriate safeguards are in place:

Transfer Mechanisms

Adequacy Decisions

Transfers to countries recognized by EU as providing adequate protection

Standard Contractual Clauses

EU-approved contracts ensuring GDPR-level protection

Binding Corporate Rules

Internal policies approved by EU authorities

Additional Safeguards

  • • Technical measures: Encryption, pseudonymization
  • • Organizational measures: Access controls, staff training
  • • Regular compliance assessments
  • • Ongoing monitoring of protection levels
  • • Suspension mechanisms if protection is undermined

Supervisory Authority and Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the relevant supervisory authority:

EU Residents

Contact your national data protection authority. You can find a list of EU data protection authorities at:

European Data Protection Board

Indian Residents

For Indian data protection matters, contact:

Indian Computer Emergency Response Team (CERT-In)
Email: incident@cert-in.org.in

Before filing a complaint: We encourage you to contact us directly atprivacy@techsaraz.comso we can try to resolve your concerns promptly.

Contact Our Data Protection Officer

For any questions about GDPR compliance, data protection, or to exercise your rights:

Data Protection Officer

Email: privacy@techsaraz.com

Phone: +91 7760231920

Response Time: Within 30 days

General Inquiries

Email: info@techsaraz.com

Phone: +91 9886958347

Business Hours: Mon-Fri, 9 AM - 6 PM IST

Postal Address

Plot 7f, SNN Raj Pinnacle, 3rd floor,
Graphite India Main Rd, behind RXDX Hospital,
Doddanakundi Industrial Area 2, Phase 2,
Whitefield, Bengaluru, Karnataka 560048, India

Questions about this policy?

If you have any questions or concerns about this policy, please don't hesitate to contact us.