Cancellation Policy for Tech SaraZ™
This cancellation policy covers all services provided by Tech SaraZ and its owned websites, including web design, development, logo design, SEO, UI/UX design, content writing, graphic design, social media marketing, and any other services advertised on our website.
Important: Clients may request to cancel any project or service at any time by contacting us at info@techsaraz.com. However, the ability to cancel without being charged depends on the timing of the request and project status.
How to Cancel Services
Cancellation Methods
- • Email: info@techsaraz.com
- • Phone: +91 7760231920
- • WhatsApp: +91 7760231920
- • Written notice to our office address
Required Information
- • Project/Service ID or invoice number
- • Reason for cancellation
- • Preferred cancellation date
- • Contact information for confirmation
General Cancellation Conditions
Non-Cancellable Situations
- • After project milestones have been approved and signed off
- • When third-party licenses or services have been purchased on client's behalf
- • After final deliverables have been provided and accepted
- • For emergency or rush projects (24-48 hour delivery) once work begins
Partial Cancellation Terms
- • Work completed up to cancellation point will be charged proportionally
- • Minimum charges may apply based on project setup and initial work
- • Client receives all work products completed up to cancellation date
- • Refund processing takes 7-14 business days after approval
Full Cancellation Terms
- • Available only before any substantial work has begun
- • Must be requested within 24 hours of project initiation
- • Full refund processed within 10-12 business days
- • Client forfeits any preliminary consultation or setup work
Force Majeure and Extraordinary Circumstances
In cases of extraordinary circumstances beyond our control, special cancellation terms may apply:
Extraordinary Circumstances Include:
- • Natural disasters and acts of God
- • Government regulations and lockdowns
- • Internet or infrastructure failures
- • Health emergencies affecting team members
Special Terms:
- • Extended cancellation periods
- • Flexible refund arrangements
- • Project postponement options
- • Alternative service delivery methods
Contact Information for Cancellations
For cancellation requests or questions about this policy, please contact us:
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 4:00 PM IST
Sunday: Emergency support only
Response Time: We aim to acknowledge all cancellation requests within 24 hours and provide resolution within 3-5 business days.
Policy Updates
Tech SaraZ reserves the right to modify this cancellation policy at any time to comply with applicable laws and reasonable business practices. Continued use of our services after changes are made indicates acceptance of the amended cancellation terms. Material changes will be communicated to active clients via email and posted on our website.